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Office 2010 Web Applications Install Error

Posted By:      Posted Date: September 01, 2010    Points: 0   Category :SharePoint
We have a SharePoint 2010 Server setup in a farm configuration with a SQL 2008R2 clustered back-end that we are attempting to install Office Web Applications on.  We are following the technet article http://technet.microsoft.com/en-us/library/ff431687.aspx#bkmk_ins_exis_farm.  When we attempt to install the Office Web Applications on the SharePoint 2010 server (logged in as a member of the Administrators/farm admins) the progress bar completes and then displays the error "Microsoft Office Web Apps encountered an error during setup".  Looking through the Wac Server Setup.log file that setup generates doesn't yield much or any clues as to what is failing (it's lengthy and appears to just be detailing applications of a variety of languages installing and then rolling back).  The event logs are also filled with messages about the various Web Apps installing in a variety of languages and then rolling back when setup fails.  The only MsiInstaller event in the event logs that looks of any consequence is: "Windows Installer installed the product. Product Name: Microsoft Office Web Apps Application Server Components. Product Version: 14.0.4763.1000. Product Language: 0. Manufacturer: Microsoft Corporation. Installation success or error status: 1603." Does anyone have any experience with this issue or any suggestions/guidance?

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