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Upgrade to SQL 2008 R2 Enterprise fails

Posted By:      Posted Date: August 30, 2010    Points: 0   Category :Sql Server
Trying to upgrade one of my SQL 2008 SP1 Enterprise (v 10.0.2531.0) edition to SQL 2008 R2 Enterprise, the OS is Windows Server 2008 (x64) SP1.  The process fails with no explanation beyond this:   Description:   SQL Server 2008 R2 Setup has encountered an error.   Problem signature:   Problem Event Name: SQL100MSI   Problem Signature 01: 10.50.1600.1   Problem Signature 02: Unknown   Problem Signature 03: SqlSupport.msi   Problem Signature 04: 0x162A16FE   Problem Signature 05: 0x1645   Problem Signature 06: Install_SqlSupport   OS Version:      6.0.6001.   Locale ID:           1033   Additional information about the problem:   LCID:    1033 I tried running the installation through Remote Desktops with Administrator login and also through Remote Desktop Connection with Administrator login, I got the same error each time.  There are no users connected to the database.  The installation is English. I have viewed the thread on Connect and it is not applicable as I'm running an English installation, not Italian and I am using the Administrator login. I saw another on another thread where they

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