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SSRS Error: No Such Interface Supported

Posted By:      Posted Date: May 22, 2011    Points: 0   Category :Windows Application

I have a user that cannot export a report from a Sql Server Reporting Services (SSRS) report in any format. This user is running Windows 7 x86 SP1 with IE8.

The user will bring up any report and it is displayed properly. Then they will click on the Export button on the report toolbar (to export it to Excel or PDF) and this error is displayed:

No such interface supported - Reserved.ReportViewerWebControl.axd URI:http//reportserver...

Other people at this same location and simliar computer configuration have no issues. The problem user has Office 2007 installed and it opens Excel files without issues. Again, this user has this problem with ALL reports and no other user has this issue on any report. Therefore, it is clearly a problem with something on his computer, but I really don't know where to start.

In desperation, I had him click on the "Print" button on the Report toolbar, as I know that triggers the download of some MS-required component. He was able to print from there, but the above error remains.

I would greatly appreciate any suggestions or feedback. Thank you!

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