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SharePoint Designer - Send external email

Posted By:      Posted Date: November 25, 2010    Points: 0   Category :SharePoint
 

Hi guys.

This is my problem:

I have a SharePoint List Item with with two fields: the first is a people field (corp. users) and the second is a text field for email external customers. This customers have hotmail or gmail email addresses.

I designed a workflow with SharePoint Designer for notifying both users and customers when a list item is created. This workflow has a only one step: send an email.

For users in the company (in the corp. domain) the worflow works fine and send the email to the users and they can check the notifications; but for customers that has a external email (like hotmail or gmail) the workflow does not send the email.

I wrote the customer email (customer@hotmail.com) in the To: field in the send email action fo the workflow for testing and is not send the email to the customer. I´ve set the outgoing email on the farm.

Is it necesary an additional configuration? Can SharePoint designer send a email to users that has email from Hotmail and others?

Thanks for any help.


eric


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