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Open With Windows Explorer very slow

Posted By:      Posted Date: August 27, 2010    Points: 0   Category :SharePoint

I am trying to troubleshoot an issue where some users of our SharePoint environment have problems using the open with windows explorer option in a document library.


For some users this works fine...  the explorer opens quickly and they can manage the documents.


For other users it takes up to 5 minutes before the explorer view opens.  During this time the browser becomes completly unresponsive.


As part of the troubleshooting process I tried taking the UNC path that is shown in the explorer view and tried using the Start -> Run and then entering in the path.   This seems to cause the complete desktop to freeze until the explorer window displays.


This is occuring on Windows XP SP Pro SP2 with both IE6 and IE7.   The desktops are on the same domain as the SharePoint servers.


Any thoughts on next steps?

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