I am having a problem with the password recovery/reset control. Normally, if you have the security set up so that a question and answer are required, that question is asked when a user wants to reset their password. We recently redesigned our website and a user is having a problem with the password reset. When they get to the portion where it asks the question, the question just says "Default". Of course, there is no way to really answer this question, since the user did not choose the question. In the old site this user was able to reset their password and they were asked a question. On the new site, they just get this "Default" question.
Any ideas what this means and how to fix it?
I was thinking that I could recreate the users question and answer, but I don't know how to do that without recreating the account.
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