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Convert .docx to web page - "the converter cannot complete the task because an internal error occurr

Posted By:      Posted Date: August 26, 2010    Points: 0   Category :SharePoint

I'm trying to convert docx files to webpages to be published in to a library elsewhere on our sharepoint site. At first I was having no problem, the files were converting, however more recent files have returned the error: the converter cannot complete the task because an internal error occurred

I've tried writing, uploading and converting a simple docx file, and this works which has led me to believe that the problem is something in the docx files that i'm trying to convert. So i tried using word07 to clean the documents up by clicking Office button>prepare>inspect document then removing all the metadata, custom xml etc from the files resave, upload and convert, but still no joy.

I'd simply rewrite the document but the problem is that there are a lot of them.

Any ideas what's going wrong?


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