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Can't open Word & Excel files in MOSS2007

Posted By:      Posted Date: October 16, 2010    Points: 0   Category :SharePoint


Starting 2 days ago, my users can't open Excel and Word documents that contain spaces in their name (and of course 90% of the documents contains spaces :-( ). Everything else is OK (PDFs, etc).

What is interesting if you rename the files and eliminate the spaces or replaced them with any character (My Files.doc renamed to My_File.doc for example) then everything is fine, we can open and then save them. However I can't ask the users to do that for all documests (zillions :-).

We are using MOSS2007 on a single server Win 2003 R2 Std x64 with a separate SQL 2005 cluster.

I spent 4h otp with Microsoft premier support but no luck.

Anybody experienced the same issue? Any help is greatly appreciated.

Thank you


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