.NET Tutorials, Forums, Interview Questions And Answers
Welcome :Guest
Sign In
Win Surprise Gifts!!!

Top 5 Contributors of the Month
david stephan
Gaurav Pal
Post New Web Links

Sharepoint 2010 workflow not sending email

Posted By:      Posted Date: October 15, 2010    Points: 0   Category :SharePoint

I have a workflow that is expected to create a task and also send email.

i can get the alert when the task is created. but the workflow does not send email. i get the following error in workflow history.

"The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly."

please can anybody help me out?

View Complete Post

More Related Resource Links

Sharepoint Designer 2010 workflow - sending workflow email hyperlink to item


Good day all

I have a simple request. I have created a InfoPath form which I have published to SharePoint (all is well)

I have created a workflow using SharePoint Desinder and this workflow send off an email to a user , I have pasted the link to the document library in the email but would like the user to open the form from their email and not go to the document library

 Can somebody please advise


SharePoint 2010 email enabled list with workflow has incorrect User ID when items are emailed to the

I have set up an approval workflow for a document library that has email enabled. Emails come into the document library fine, however, if an item is emailed to the library the workflow kicks off with the initiator as "System Account" rather than the person who submitted the email. This makes the error of "The e-mail message cannot be sent. Make sure the e-mail has a valid recipient." come up. If someone submits a document directly to the library (by logging into sharepoint and submitting) everything works fine. The person submitting by email is a valid sharepoint user and the profile shows the correct email address. The Created by and Modified by fields show the correct person (rather than System Account), it's only the workflow User ID that shows incorrectly if document is emailed to library. Any help or ideas would be appreciated. Thanks

Sharepoint 2010 WorkFlow Task AssignedTo Windows Group doesnt send email notification

Hi, Which configuration would prevent sharepoint to send a notification when a workFlow task is assigned to a Windows Group with an email ? The same task with a single User send a notification. Thanks, Patrice      

Email not sending out in Sharepoint 2010


I have installed SharePoint Std 2010 and the emails are not sending out. I originally was trying to get the email to send out through the local Exchange server with errors popping up on both servers. Even though I had told the exchange server to allow for anonymous email from the SP Server it was not allowing it. The Sharepiont Server would log an error that it could not connect to the Exchange server.

I have installed the SMTP service on the SP server and configured it as the Microsoft Technet article says to. (Basically allow for anonymous for the outbound for the server. I can't get the SP Server to send any email out of the system. It will not send email from alerts, workflows or adding users the site.

It goes through the motions and there are no longer any errors coming up at all, but no emails either.

Any help would be great.


SharePoint 2010 Approval Workflow email is not showing link to Workflow Task list



I have created an out of box Approval workflow in SharePoint 2010. I am receiving email with below information

Task assigned by Chinna Malipedu on 10/7/2010.

Due by 1/1/0001

Approval started by Chinna Malipedu on 10/7/2010 11:43 AM
Comment: Approve



To complete this task:
1. Review SharePoint2010.
2. Perform the specific activities required for this task.
3. Use the Open this task button to mark the task as completed. (If you cannot update this task, you might not have access to it.)

But I need to go to Workflow Task List by clicking 3 item "Use the Open this Task" , this is not a link here

or I want like "Edit this task to mark the task as completed."  Edit this task should link to Task List

How to do this? do i missing any configuration?

I have successfully done the same  in MOSS 2007.                                                               Is there  any extra&n

SharePoint Designer 2010 Workflow Email alert customization


Is this is possible to make html format Email alerts in SharePoint designer 2010??

Thank you

A. Shilambuselvan

Sending a status email with a workflow from Sharpoint 2010 once


Ok- this is probably not hard it is just early and I cannot seem to figure it out. I have a form that has a dropdown - if there is a certain option selected in the dropdown I want someone alerted. This is working fine.

What I am trying to figure out is - let's say the status is "completed" and I want them to get an email and the do. But now someone else goes in anc changes some other field but the status field still says "completed" and as you can guess the third paty gets another email. So I need to send a status message for the completed status once - not multiple times.



SharePoint workflow sending email to wrong person

Hi, I have a workflow that sends an email to the person that created the form whenever a change is made.  All has been working fine but one email has been sent to a completely random person rather than the user that created the form.  (e.g. K Pauls created the form and K Pauls name is in the "Created By" field within the form but H Walker got the e-mail).  H Walker is not included anywhere in the form but is listed in the automatically populated "Created By" Column.  Any clues?

Sharepoint 2010 Workflow Email Issue


So I wanted to create a workflow for a list I have already created in Sharepoint.  The list is an "Issue Tracking" list.  When I add an item to the list, and then modify that item, I am notified by email that changes have been made to this item.  But when my workflow includes the "Send an Email" action in Sharepoint Designer, the workflow results include the message: The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly. 


I first thought it was the workflow and how it was looking up the email address to send to from variables in the workflow.  But then I changed it all the way down to simply being the single step: "Send an Email" and the email address is hard coded in the properties with my email address.  Since I get the notifications that changes have been made to the items in the list, I wanted to beleive that it was something else.  But I checked into the log file that was suggested on another thread here, and found an error when I searched the log for "SMTP:"


#160002: Cannot connect to SMTP host 'mail.xxxxxxxxx.com'.    a84dc162-7c30-43a1-b58e-ae5bc81a6a95


I x'd out my full domain, but this is the error in the log. 

Workflow Essentials: Collaborative Workflow Improvements in SharePoint 2010


In this article, the author covers the new features in SharePoint 2010 geared for workflow developers and then walks the reader through a couple of new user scenarios.

Paul Andrew

MSDN Magazine November 2009

Trying to send email using Sharepoint Designer 2007 workflow and email enabled list


I have a a list that recieves email. I have few fields that shows me the originator: "E-Mail From" and "E-Mail Sender".

I am trying to create a workflow that will generate an auto reply to the originator but the SPD fails to recognize the email address in these two fields. It's either truncating part of it or uses the html ( href=mailto:Demo@DemoSomething.com) in the To field.

Thank you,


SharePoint 2010 Long Starting if start workflow programatically


In SharePoint 2010, I'm starting workflow #2 programatically from my workflow #1. See code below:

					SPList currentList = web.Lists[new Guid(ListId)];
					SPListItem currentListItem = currentList.GetItemById(ListItem);

					//resolve any lookup parameters
					string workflowId = base.ProcessStringField(WorkflowIdentifier);

					//find workflow association by name
					SPWorkflowAssociation workflowAssoc = currentList.WorkflowAssociations.GetAssociationByName(workflowId, Thread.CurrentThread.CurrentCulture);

					if (workflowAssoc != null)
						//start the workflow
						SPWorkflow workflow = site.WorkflowManager.StartWorkflow(currentListItem, workflowAssoc, workflowAssoc.AssociationData, SPWorkflowRunOptions.Synchronous);

And workflow #2  will hang with Starting status (1-10 minutes), Then the workflow #2 status would be modified  to Completed.

I couldn't find how to start the workflow # 2 immediately and complete immediately without several minutes delay

How to use display Text in Hyperlink For SharePoint 2010 Designer Workflow


In SharePoint 2007 Designer, I have used the Hyperlink column to store the link "http://www.sharepoint.com/Default.aspx, Details". The details text will be shown in the Hyperlink column. Everything works fine in sharepoint 2007 Designer workflow.

In SharePoint Designer 2010 Workflow, I used the same method but the hyperlink column is displaying the full text "http://www.sharepoint.com/Default.aspx, Details" instead of only Details


Video: Microsoft Visio 2010 and Microsoft SharePoint Designer 2010 Workflow

Learn the specific roles Visio 2010 and SharePoint Designer 2010 play in the development process and how these tools can be used in concert to create a workflow. (Length: 13:22)

Video: Office Client Workflow: Visual Studio 2010 SharePoint Workflow

Learn how project templates for SharePoint 2010 in Visual Studio 2010 allow developers to build sequential and state machine workflows for SharePoint and import reusable workflows created in SharePoint Designer. (Length: 10:36)

Video: What's New in SharePoint 2010 Workflow

Prior to SharePoint 2010, workflows had to be associated with a list. This meant that if you found a problem that would be well suited to using workflow that wasn't list or document related, you would have to find some way to associate that workflow with a list. This often led to "dummy" list items only created to be a vehicle for a workflow. (Length: 13:50)

Video: Creating Workflow Forms in SharePoint 2010

This video demonstrates how to add, design, and develop workflow initiation forms for SharePoint 2010. (Length: 3:58)
ASP.NetWindows Application  .NET Framework  C#  VB.Net  ADO.Net  
Sql Server  SharePoint  Silverlight  Others  All   

Hall of Fame    Twitter   Terms of Service    Privacy Policy    Contact Us    Archives   Tell A Friend