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SharePoint (MOSS2007) + Office2003 + IE 6 => crash: "unknown software exception (0xc06d007f)"

Posted By:      Posted Date: October 14, 2010    Points: 0   Category :SharePoint

We use MOSS2007 and all users use Office2003. Some users cannot enter the SharePoint pages as IE6 crashes when they try to (generally enter not just commit changes or whatsoever).

Although it is technically possible to perform changes on the OWSSUPP.DLL the users are far away and not very skilled. This would be the last measure to take if nothing else works.

There were related topics already discussed Related topics already discussed as having been patched but here everything gets a bit difficult. I cannot make the users perform updates that have not been specified by an internal institution. It is thus not enough for us that this issue has been fixed in updates. I have to know which patches or updates are necessary so that I can request them to be installed.

I would be really great if someone would share further details on the necessary updates.

Thank you very much.

With kind regards,


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