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CRM 4 Installation fails if SharePoint 2010 is already on the machine.

Posted By:      Posted Date: October 12, 2010    Points: 0   Category :SharePoint

I am trying to install CRM 4.0 on a VM which already have SharePoint 2010, but CRM setup fails repeatedly. CRM installation is successful if I install it on a machine where there is no SharePoint. The VM is a Windows Server 2008 R2 with SQL Server 2008 R2 and VS 2010. Also the SSRS is configured in native mode.

Please advise what seems to be wrong in this scenerio?


Vaibhav Tiwari

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Issues with SharePoint 2010 Installation


Hi All,

I have got error while installing sharePoint 2010 as follows and answer also present below,but i could not able to find the patch as mentioned in the solution below I.e: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile"

I my machine is not the base machine its a VM running with Windows Server 2008 standard and SQL Server 2008 R2......

ANy help much appreciated...

ISSUE #3:  when running Setup.exe for Microsoft SharePoint Server 2010 you may experience the error:

Setup is unable to proceed due to the following error(s):
A system restart from a previous installation or update is pending. Restart your computer and run setup to continue.
For the list of pre-requisites needed to install the product please refer to:
Correct the issue(s) listed above and re-run setup.

Check the value of the following Registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile - if the value of the UpdateExeVolatile Registry key is anything other than 0 you will see this message.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Pendi

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I am trying to install the trial version of sharepoint 2010 on my home pc. But when I am trying to install the software prerequitsites, it is getting error. It is saying that "tool does not support the current operating system". Log is given below.

2010-09-19 21:48:19 - Processor architecture is (9)
2010-09-19 21:48:19 - Reading the following string value/name...
2010-09-19 21:48:19 - Common Startup
2010-09-19 21:48:19 - from the following registry location...
2010-09-19 21:48:19 - SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
2010-09-19 21:48:19 - The value is...
2010-09-19 21:48:19 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
2010-09-19 21:48:19 - Trying to remove the startup task if there is any.
2010-09-19 21:48:19 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
2010-09-19 21:48:19 - Error: Startup task doesn't exist. This is not a continuation after a restart.
2010-09-19 21:48:19 - Locating the following command line arguments file:
2010-09-19 21:48:19 - C:\Program Files (x86)\MSECache\oserver2010\PrerequisiteInstaller.Arguments.txt
2010-09-19 21:48:19 - Error: This file does not exist
2010-09-19 21:48:19 - Details of the current operating system:

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Here's the deal:-

Our test environment consists of one SQL Server 2005 machine, 1 Domain Controller and 1 Windows 2008 R2 server with Sharepoint 2007 and Project 2007 installed.

We wanted to test the installation of Sharepoint 2007 Service Pack 2 in our test environment. I followed the instructions available from Technet to install both the WSS 3.0 SP2 and MOSS 2007 SP2 http://technet.microsoft.com/en-us/library/dd637740(office.12).aspx BUT the last part of the Sharepoint Configuration Wizard failed with the following error:-


SQL Database 'ProjectServer_Published' on SQL Server instance 'SPDatabaseServiceInstance'

not found. Additional error information from SQL

Server is included below.


Cannot open database "ProjectServer_Published" requested by the login.

The login failed.

Login failed for user 'domain\FarmAdmin'.

The weird thing is my database is called 'MTL_Project_Published'

So it looks like it's looking for the old project databases.

Has anyone encountered this issue before when installing the service pack 2 of Sharepoint 2007 in their environment?


I have tried all the other solutions posted on the Internet such as running the upgrade via the command prompt, cleari

SharePoint 2010 in-place upgrade fails



I have tried the in-place upgrade in a test site and its fails. When I remove the SSP the upgrade was succesfull.

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Error log:

[psconfigui] [SPConfigurationDatabaseSequence2] [INFO] [2010.09.22. 12:12:55]: SPConfigurationDatabase Name=INT_ConfigDB
[psconfigui] [SPConfigurationDatabaseSequence2] [WARNING] [2010.09.22. 12:12:55]: Object with Id 3db7b513-5995-460e-8eee-c9e9bb67cc7f and class id 92e1ba91-03dc-4d85-8978-8c6224d84d5e could not be deserialized. Most likely its type is no longer a sub class of SPPersistedObject.
[psconfigui] [SPConfigurationDatabaseSequence2] [INFO] [2010.09.22. 12:12:57]: SPConfigurationDatabase Name=INT_ConfigDB
[psconfigui] [SPConfigurationDatabaseSequence2] [WARNING] [2010.09.22. 12:12:57]: Object with Id a7966ae0-4cea-464e-8076-d0b44a9acd38 and class id 92e1ba91-03dc-4d85-8978-8c6224d84d5e could not be deserialized. Most likely its type is no longer a sub class of SPPersistedObject.
[psconfigui] [SPConfigurationDatabaseSequence2] [IN

Sharepoint 2010 Enterprise change product key after installation.


Hi i have installed a Sharepoint 2010 Enterprise server and i want to change the key. I don't want to downgrade it just change the key.

I have tried to do it from central administration but its not working because i have the enterprise.

So my question is how to do it without uninstalling the product.

Trying to recreate Help Desk site in SharePoint 2010 fails with an error


The site template requires that the Feature {af6d9aec-7c38-4dda-997f-cc1ddbb87c92} be activated in the site collection.

Troubleshoot issues with Microsoft SharePoint Foundation.

Correlation ID: 1c60c31d-cf82-47f0-a065-3673b4e16ca6

Date and Time: 8/27/2010 7:54:24 AM

I looked up the GUID using http://blogs.msdn.com/b/mcsnoiwb/archive/2010/01/07/features-and-their-guid-s-in-sp2010.aspx as my reference.  However, I cannot for the life of me figure out how to add this feature to the site collection.  When I go to the top-level site and go to add site collection features Web Analytics Customize Reports functionality is not there.

Clearly there is something I'm missing but since Microsoft is not redoing the Fabulous 40 site templates, any help in getting the old sites to work in a sharepoint database attach migration will be greatly appreciated.


Michael Caplan

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