I have successfully added new column in the Helpdesk module and it's working fine...but my problem is to hide that column from the NewForm.aspx andÃÂ showing onlyÃÂ in the EditForm.aspx. Currently it shows up on both. As you know in the default EditForm there are couple of fields whichÃÂ are not viewable fromÃÂ NewForm. Can anyone guide my how to do this please?
Is this something done through the workflow editing?
Appreciate your help in advance.
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