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SPD workflow doesn't send email to user in list when automatically started

Posted By:      Posted Date: October 10, 2010    Points: 0   Category :SharePoint
 
Hi all,

My first post here and I hope someone out there could kindly help. I recently found out a strange issue with my SPD workflow. Basically, it couldn't send out email if (1) the recipient resides in the list and (2) the workflow is automatically started.

For example, I have a list with a "user" field. A workflow first "Send an email" to this user, and then "Collect data from a user" from this user. If the workflow is set to start automatically, then this user gets no email. Tasks list does contain a task, but the "Assigned To" field of the task is empty. This is the case no matter if the user field is of type "Single line of text" or "Person or Group".

Everything's fine if I manually start the workflow. And everything's fine if the user is directly spelled out (jay@company.com) in the "Send an email" and "Collect data from a user" actions instead of retrieved from the list. Either case the user would get two emails as expected, and the "Assigned To" field would display the user name properly.

I looked into the log but didn't find anything special. As you can imagine, this is breaking a lot of our workflows and making SPD workflow look very bad. It's just not


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