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Version History: Some versions being lost (saved as 0KB)

Posted By:      Posted Date: October 08, 2010    Points: 0   Category :SharePoint

Greetings all,

We've got lots of users having lots of fun with Document Library versioning. Great stuff, right?

Well, some users are complaining that when they check in and close, their versions are being lost - entirely!  It's hard to tell what could be the cause of this, but the version history does seem to back up the fact that *something* is going on. Here's a sample: http://img545.imageshack.us/f/versionissues.jpg/ ....

Here are the facts:

* Working from inside and outside our VPN

* Working on a range of MS Word versions

* Show a history of correctly checking in and checking out documents, so I think they're competent enough to not have saved a blank file

Ideas, anyone? What could be going on here?



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I have looked for a few days now, and I can find countless similar questions.  People want to email the person who made a help-desk request and present them with the history of the request.

Ideally, that would be accomplished by inserting all the changes into the email, as generated by the workflow.  However, I am a realist, and I would be happy to send the user a direct web link to the Version History of the Help-desk request in question.

I must have seen 30 similar requests on various forums around the globe in the last two days, but I am yet to see an answer.

Thank you kindly


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