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Email from an SPD workflow in one list not creating entry in another email-enabled list

Posted By:      Posted Date: October 07, 2010    Points: 0   Category :SharePoint


  • 2003 AD domain
  • MOSS 2007 on Server 2003 R2
  • Single Exchange 2003 Server
  • SPD 2007
  • Custom List AA with Title and Body (plain text) fields only
  • Announcement list BB; email-enabled as  bb@sharepoint.mydomain.com (Accept email from any sender)


When an item is manually created in AA an SPD workflow on custom list AA sends an email to bb@sharepoint.mydomain.com. Since BB is an email-enabled list, a list item should be created in BB. However, no list item is created in BB, even though it appears BB should be receiving the email.


  • If I manually send an email to bb@sharepoint.mydomain.com from my workstation then a list item is created in BB. So,we know the email-enabling is working on the BB list and the Exchange<->MOSS connection is working correctly.
  • Exchange server Message Tracking shows that the email from the workflow is reaching the Exchange server and is being sent to the MOSS server, as expected.
  • SMTP logs on the MOSS server show the workflow email is being received from the Ex

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