Like the Internet itself, e-commerce is evolving. Today's e-commerce companies are allowing their customers to plug into existing catalogs and ordering systems, creating new synergistic relationships. Some companies are even adding real-time chat with customer service personnel. This article gives you an overview of some of the new e-commerce concepts and implementations that are helping forge those new relationships with customers, vendors, and shipping companies. The importance of these relationships, as well as the specific technologies used to encourage communication and collaboration are discussed and illustrated with representative code samples.
MSDN Magazine May 2000
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