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Sharepoint site randomly stops working

Posted By:      Posted Date: October 04, 2010    Points: 0   Category :SharePoint

Hi.  We have a SPS 3.0 site running on Server 08 R2 which in turn runs on an ESX 4.0 host.  We have a mix of remote and local users and this issue only seems to apply to local users (Ones directly connected to our internal network).

What happens is randomly, they try to go to our Sharepoint site and they get a Website cannot be found error in IE.  If they leave it for a half hour or so it just starts working again.  It is a strange and annoying problem that we have been unable to solve so far.  There is nothing in the main event logs (ie. App, System, etc).  We get users to let us know as close to the minute as possible when the site stops working and we cannot locate anything at those times.

The Operating systems range from XP SP3 to Windows 7.  It also occurrs when using IE8 as well as several newer versions of Firefox.

We are still able to ping the internal IP of the site when this issue is occuring, but are not able to contact it via HTTPS.

Can anyone help us by giving us somewhere to start in troubleshooting this issue further?


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