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503 Service Error and Cannot connect to configuration database.

Posted By:      Posted Date: September 30, 2010    Points: 0   Category :SharePoint

We have a brand new installation of Windows Server 2008 R2, SQL Server 2008 R2, and SharePoint 2010, and configuration of SharePoint 2010 at end of installation.

So far after all of this was installed the only thing we've accomplished so far is this:

Accessing the website:  503 Service Unavailable.
Accessing admin site:  503 Service Unavailable and/or Cannot connect to configuation database.

I've installed teh recommended hotfixes.  I've rebooted.  I've reconfigured to ensure it was hitting the right database and everything else.  Googled and searched here, ALL to no avail.

Suggestions?  I'm at my wits end and won't spend another second on what, but all appearances, is turning out to be a crappy product that our company spent thousands on.  I've had better luck (100% success) running just the services.


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Hi All,

Recently I have migrated my SharePoint BackEnd (Database) Server to new hard drive. The reason of migration was to deploy and configure real time database replication by Symantec Veritas. After migration activity I was getting following error message

" cannot connect to the configuration database ".

But when I execute following steps, this errors message gone and everything got fine

1. Enable Named Pipe from SQL Server Configuration Manager > Protocols for MSSQLSERVER

2. Restart  SQL Server (MSSQLSERVER) service (Note: This service was already running and status was set to automatic ) and

3. Start SharePoint Configuration Wizard  

Now I need to know why every time I have to restart this service? When I turned on my sharepoint server machines in the moring I have to restart this service ( SQL Server (MSSQLSERVER) otherwise same error message appears (cannot connect to the configuration database). After restarting this service everything gets normal.

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