We have a set of documents in a document library, which we are trying to download. if i click on the document and try to download, it takes a lot of time and then reports a error message.
Exception from HRESULT: 0x80041050
Now when we also try to upload documents, it does not allow us to upload the documents and reports a exception.
We tried to research through through the error, it gaves us while downloading the document, it is somewhat related to the Antivirus issues and looks like a document that is infected. This is only related to some documents and not all documents.
Let us know if there is any where to work around this issue and allow users to upload and download documents or how to tackle the antivirus issue.
It looks like the SharePoint antivirus has flagged off some of the so-called infected documents with some non-zero values, the resolution to this as suggested by microsoft is to re-run the anti-virus, so that the document value can be set to zero again and
have the file downloaded.
Your help will be highly appreciated in this regards.
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