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SharePoint 2010 email enabled list with workflow has incorrect User ID when items are emailed to the

Posted By:      Posted Date: September 13, 2010    Points: 0   Category :SharePoint
I have set up an approval workflow for a document library that has email enabled. Emails come into the document library fine, however, if an item is emailed to the library the workflow kicks off with the initiator as "System Account" rather than the person who submitted the email. This makes the error of "The e-mail message cannot be sent. Make sure the e-mail has a valid recipient." come up. If someone submits a document directly to the library (by logging into sharepoint and submitting) everything works fine. The person submitting by email is a valid sharepoint user and the profile shows the correct email address. The Created by and Modified by fields show the correct person (rather than System Account), it's only the workflow User ID that shows incorrectly if document is emailed to library. Any help or ideas would be appreciated. Thanks

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