Very weird issue. Never happened before. I have Document Approval workflow, based on built-in approval workflow, which is available in document libraries of every site in the site collection. You might know that when you kick off approval (even collect feedback) workflow, you can enter task instructions, which will be passed on to the workflow task page (WrkTaskIP.aspx), and also included in the email, which will be sent to approvers (reviewers in case it is a collect feedback workflow). I know that the users used to enter task instructions, and before, it was appearing in the workflow task page where you approve/reject it. Recently, they noticed that the task instructions textbox was being empty, though the instructions were being entered when the workflow was started. Moreover, it stopped showing task instructions for other tasks that existed for a long time.
BTW, this is not the same in every environment we have, but I could not find any difference in the settings when I compared them.
Has anybody faced this problem? Please help if you know the solution.
View Complete Post