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Issues with updating Lists with Manager Names and User Profile Imports in SharePoint 2010 Server

Posted By:      Posted Date: September 08, 2010    Points: 0   Category :SharePoint
I am having a curious problem with SharePoint 2010 Server. I have imported all the user profiles of our organization into SharePoint User Profile Service Application from our Active Directory. When the Manager name imports it comes in as domain/login. The organizational browser seems to work for MOST people, but not all. I believe this is contributing to my second problem, which is, I have setup a very simple workflow in SharePoint Designer that simply looks up the persons Manager, then places that information into a field called "Approval 1". After that it looks at Approval 1 and get the Manager name and populated "Approval 2" with that information, and so on. I have used an Impersonation Step as the Farm Administrator in the workflow and I have done it without the impersonation step. Both results in the same problem. When I enter my name into the list and run the workflow it runs beautifully give every manager up the chain to the top. However, if I put any other person's name in there it gives me the error "Workflow failed to get user profile for user: ____". I went to my supervisor's office and asked him to run the workflow. Using his login he had the exact same result--if my name was in there it worked great, otherwise, it gave an error. Any help with this strange error would be greatly appreciated.  Thanks

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