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Backup tools fro granular restore - Symantec BAckup Exec Problem

Posted By:      Posted Date: September 08, 2010    Points: 0   Category :SharePoint
 
Dear all, we are facing a problem here. Our sys admin set up everything to run the farm backups. He is using Symanteck Backup Exec 2010. In that farm we have 3 web applications which represents 3 content databases on a separate SQL back-end machine. When the backup is done, the report tells the backup succeed. It happens that when we try to recover from the backups, we can recover from an item level from 2 of those web applications, but not from 1. It created the whole site backup, but we cannot dig in to recover an item or a subsite. Did anyone had this problem before? (I gave farm admin levels to the account used by Backup Exec to double check the rights. That user could log on to the site and indeed he could go to all subsites and all item levels. So it is not access I believe). Any other expiriences with this tool? What about other tools? We are having a demo of AvePoint soon. Does anyone worked with that before? Thanks in advance for any help. Regards, GoncaloGonçalo


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