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SharePoint 2007 + PowerPoint gives "Contacting the server for information" for a long time

Posted By:      Posted Date: September 07, 2010    Points: 0   Category :SharePoint
I've never had this issue for but today all of a sudden I tried to open a PowerPoint document posted to a document library on our SharePoint 2007 site and it gave a message saying "Contacting the server for information" for a long time.  It eventually opened but not until after 5-10 minutes.  Does anyone know what might have caused this?  The file itself is pretty small, only 70KB, and as I said we haven't had this problem before.

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The first time a document is opened it's fine, opens in just a few seconds.

Subsequently, there is a long delay (about 20 seconds) in the "Contacting server for information..." step.

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I am new to the boards but I think I have an issue that I am sure someone has experienced.

Here is the issue:

We have several users reporting that within a document library, if they click on a PowerPoint document the document opens.  From there they get a box on top that says check out.  The user then makes changes, saves, and closes the document.  The user is asked to check in, which they do.  At this point PowerPoint appears to hang.  The user will end task.  I did this same test but did not end task.  After about 30 minutes the pptx saved.

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