I have been trying for the past 2 weeks to get my MP3 player to connect as a MTP and not a MSC, unfortunately to no success. We have 3 of the same MP3 players and none of them will connect as a MTP. I can get Rhapsody to work on the cpu, Media Player 11
will work on the cpu but in device manager the MP3 will still come up as a MSC and not a MTP. This cpu is a brand new build with me still using Windows XP PRO from the previous build however I had Media Player 10 on the last build and now I have
11 with the most current Rhapsody version 5.337. My previous build was a P4 this one is a AMD build. I don't believe that is the problem. I have tried the following items and am at a loss as to what to try next.
I have worked with Rhapsody and Phillips on the following items; reinstall all of the Rhapsody software (5 times), reinstall windows media player 11 (3 times), clean and clear MP3 reinstall software (7 times), deleted and reinstalled USB drivers (2 times),
reinstalled the MTP drivers seperately and just yesterday I have performed a complete reinstall of windows and all drivers to no avail.
MP3 player information is model SA1VBE04KW/17
All windows software is current and up to date.
System informatio as follows; Microsoft Windows XP Professional, Verison 2002, Service Pack 3
Computer information; AMD Phenom 8250e, Triple Core Processor, 1.91
View Complete Post