We're using Sharepoint 2010 and everyone currently has Yahoo Messenger with Messenger Archives enabled. Is there any way of connecting to the yahoo network and storing all those conversations centrally and integrating this into sharepoint?
We eventually want to make a customer portal where one webpart will show all the conversations with a particular customer. I'm happy to switch to any Instant Messenging program (Office Communicator looks hopeful) but all our customers are on the Yahoo Network
so that is a must.
Ideally I'd prefer to do as much as possible out-of-the-box.
Programs I have researched:
Office Communicator 2007 -> I know it stores the conversation history in Outlook and so I'm assuming exchange server. Is there any mileage here?
Trillian Astra -> It stores its archives in XML files on the user's machine. I don't know if that is an angle a developer could take?
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