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Search results page showing random characters instead of item's description

Posted By:      Posted Date: September 06, 2010    Points: 0   Category :SharePoint
 
I have an email-enabled document library that a few Japanese people email PDF files into (all external to the company). When I search for any PDF file sent from particular email addresses, the search results page displays random characters instead of the item's description. Here is an example: From Screen shots These characters don't appear for all email senders, just some of them. Our MOSS site is in English and we don't have any language packs installed. The PDF file contents are also in English. Can anyone point me towards a solution for this?


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