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Help with analyzing crash minidump

Posted By:      Posted Date: September 03, 2010    Points: 0   Category :.NET Framework
Hi Some of our customers are experiencing random crashes with our .net 3.5 app. The crash can happen after running the app for 1 minute, 5 hours or 5 days. The application just disappears without a trace and no entries are added to the eventlog. All affected users are using Windows Xp SP3. And the problem is increasing as more and more Xp users are upgrading from Sp2 to SP3.  Users on Vista and Windows 7 do not have this problem.  To try and find the cause of the problem I deployed Debugging tools for windows to a couple of the affected customers and setup adplus.exe to monitor our application for crashes. Here is the exception, threads and the stacktrace from the minidump. Windows XP Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible Product: WinNt, suite: SingleUserTS Machine Name: Debug session time: Wed Sep  1 16:02:22.000 2010 (UTC + 2:00) System Uptime: not available Process Uptime: 0 days 3:43:25.000 ................................................................ ................................................................ ................................................................ ...................... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (1320.132c): Access violation - code c0000005 (first/second chance not available) eax=00000000 ebx=00000000 ec

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