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Workflow stuck on starting When using Win 7 / Office 2007

Posted By:      Posted Date: September 02, 2010    Points: 0   Category :SharePoint
I've recently created custom workflows for a document approval process. At first I set the workflows to be started manually, for testing purposes and everything worked well. However when I changed the workflows to start automatically I started get problems. The workflow progress would stick on "Starting". Im running Win 7 And Office 2007, so i decided to do some troubling shooting on a different machine (XP and 2003) This time the workflow work perfectly...!   It is really strange as to why the workflows work fine on XP and 2003 and not with Win 7 and 2007. Can anybody shed any light on this or had the same problem? Thanks Chris

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For the problem user, what we are seeing is that when a new item is created in the document library, the attached workflow never starts.  There is no error, the workflow just does not get triggered.  However, if the problem user goes to an item in the document library and clicks on the workflow she can manually start it and it works fine with no error.

This user has the same permissions on the site as others who do not have any problem.

In the course of investigating this problem, we have temporarily increased the problem users permissions on the document library to full control (was contribute before) but this has had no effect on the problem.  Authentication is being done via Active Directory.  We have tried removing the user from the site and re-instating her but again this has no impact.

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Started upgrade some of my workstation to W7/Office 2010. I've noticed that when users on these computers trigger a workflow to start, it gets stuck on starting. However, for users on a Win XP/Office 2007 system, when they trigger a workflow it starts perfectly fine.

The workflow gets stuck only when someone using Office 2010. Has anyone come experienced this issue and how did you resolve it?

We are using WSS 3.0.





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